Policies
All pieces listed have been handmade by me (Julie) in my home studio.
Care
I use dinnerware safe glazes. I recommend hand washing your pieces. If a piece ends up in the dishwasher, don’t worry! I’ve done it and haven’t had any problems. If you occasionally want to use the dishwasher, these pieces would be best on the top rack with the heated dry cycle turned off. Extreme temperature changes can damage ceramics and cracking can occur.
Ceramics with gold lustre should be washed by hand and cannot go in the microwave or the dishwasher.
If you have any questions, don’t hesitate to ask.
Processing Time
Your package will be shipped 2-3 business days after your order is placed. All orders in Canada are shipped via Canada Post and will have a tracking number.
Shipping
Shipping pottery is expensive! Pottery is heavy and breakable, so we take extra care in packaging your order so that it arrives in one piece. This means a lot of paper and/or bubble wrap (we recycle), so your purchase will arrive in a box bigger than what you are expecting.
Local Pickup
If you’re in the Ottawa area and would like to pick up your purchase in Almonte, Ontario, please select the Pickup in Store option at checkout. The pickup location is Modern Fable, located at 58 Mill Street in Almonte, Ontario.
Customs and Import Taxes
Buyers are responsible for any applicable customs and import taxes. We are not responsible for delays due to to customs.
Returns
All items are final sale. We do not accept returns or exchanges, but please let us know if you have any problems with your order. If your piece arrives damaged, please send photos of the damaged box and broken piece in order for us to file a claim with Canada Post. We can discuss next steps at that point.
All prices listed are in Canadian dollars.